Review by ednj 
UPDATED: 1.7 years ago
member for 8.7 years, 1029 visits, last login: a few hours ago
 Hillsborough,Somerset,NJ
 $118 per month
 "Usually fast (9 Mbps) downstream and (1 Mbps) upstream"
 "Cost is high"
 "It's the only game in town"
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I've been a customer for years, since the took over from RCN. Overall, they provide a reliable cablemodem service and good digital cable TV. Their digital phone is overpriced so I don't use it. My main complaint is their cost is too high relative to Verizon, but I have no choice here in Hillsborough as we are in Embarq territory and Embarq doesn't provide anything like FIOS. The only option is satellite, but they don't offer a high speed Internet comparable to the cable company, so that is out. If Verizon came to town with FIOS, I would drop Patriot Media in a hearbeat, but alas, that's not likely.
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As of December 4, 2005, Patriot Media has improved their service so that downloads average 6 Mbps and uploads average 760 kbps. I no longer have the service outages nor the long latencies that occured in the past. I am now using Vonage over Patriot Media's cablemodem service and I have cut my cord with my telco provider. So far, no problems with either the cablemodem service nor the Vonage service. I am pleased with the service, but the costs are still high.
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