Review by ExitWound  UPDATED: 31 days ago member for 7.9 years, 3604 visits, last login: a few hours ago
State College,Centre,PA
$19 per month
"Can't beat the price! Sound quality excellent!"
"Price slowly increasing. Fees & taxes growing."
"Worth the pennies if you have a decent ISP."
| Web-site: Ease of Installation: Call Quality: Reliability: Tech Support: Value for money: (ratings match consensus)
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Been with Vonage for years now and it's never been better!
I spent a good portion of a year attempting to figure out why Vonage was dropping calls. I kept power level logs on the cable modem, did long-term pinging to look for dropped packets, changed out switches/hubs in the network. I attributed it to the Linksys router Vonage had sent me upon signing up. The RT31P2 would constantly freeze up, reboot itself in the middle of whenever it felt like it, and ran extremely hot. Since replacing it, via a Vonage helpdesk representative on this site, the situation has resolved itself and has never been better! I haven't had a dropped call since the switch to a RTP300RB in Jan 2007.
Installation is quite simple. Hook it up to the modem, connect the phone line and that's it. Anyone can do it.
I subscribe to the 500 minutes plan at $14.99/month, but the final bill ends up being nearly 25% higher (due to fees, despite their current advertising campaign against Verizon) at $19.92/month. I don't nearly come to using them all. Even at $29/month for the unlimited calling plan, it's a good deal compared to what you'd be paying on a cell.
The website hangs now and then, but serves up the voicemail as .wavs which is nice. All services, including adding new lines or features, are offered on the website with no phone calls required. Anonymous calling, the BEST feature offered, is now just a click away on the Dashboard. It's worked for me many times, blocking telemarketers, Presidential Campaigners, and probably someone offering me Ginsu Knives at a reduced rate.
If you don't need portability and are looking for a good, solid service for the home, consider Vonage. It's rock solid as long as you receive hardware that doesn't routinely freeze up on you. If your cable and/or power is out, or Vonage isn't working, contacting someone to fix it is troublesome.
Update: 500 minute plan is now $17.99. Total after fees is $25.xx though. Still, much cheaper than any other landline in town and having a cell.
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