republican-creole
Search:  

 
theme to black backgroundlet page decide theme
HomeFind ServiceReviewsISP NewsFAQsForumsToolsDatabaseAbout 






how-to block ads



Member review of LINGO


more information on the company
Ad-hoc LINGO Forum
Canadian Forums
VOIP Forum

Reviews:
read 244 reviews (143 positive) (65 negative)
If you wish to review this company, email reviews@dslreports.com
login for new review notification feature
Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$30 per month avg ($21 to $40)

3 year trend
Review by Eutopiate See Profile
Posted: 86 days ago
member for 3.9 years, 152 visits, last login: 10 days ago


Georgetown,Williamson,TX
$40 per month (12 month contract)
"fantastic feature set"
"very dubious charges on the bill"
"complete control of your incoming calls comes at a price"
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    I've been with them for years and have utilized their call treatments extensively and withs problems. It utilizes customized schedules and caller groups. The option exists to block "unavailable" numbers. You can also upload your own custom greetings. I expect if it's not the best, it's one of the best feature sets available.

    I do intend to find out for myself though. A few months ago I got an email from them saying how sorry they were but they were being forced to collect more taxes and fees. These "recovery fees" have skyrocketed and they now collect a "county tax" which, as best as I can tell is never passed on to my county. I don't mind paying a little something if it's going back into my community but when I called the two local entities that might possibly collect this tax, neither had ever heard of Lingo. My bill has gone up more than $10 a month since I signed up.

    The customer service is just plain awful. They respond with poorly rehearsed algorithms if it's a technical problem. For billing I just got a bunch of flabba-jabba listing possible but not definite added costs that go into their recovery fees and the insistence that no matter what I said, they were allowed to collect taxes for my county.

    If you've got to have the complete control they offer, be prepared to pay what they want. Don't expect any justification of their extra charges.

    Followup comments:
    view 1 comment
    PX Eliezer
    Premium
    join:2008-08-09
    New Jersey

    Lingo bingo

    These folks must be very clever to think up those various extra charges.

    Lingo has a high proportion of negative reviews on this website.

    Their parent company---Primus---filed for bankruptcy in March and emerged from it in July.
    permalink · 2009-09-03 18:55:30 · Reply to this
    Forums » comments on review of LINGO

Sunday, 29-Nov 05:29:11 Terms of Use | Privacy Policy | Hosting by www.nac.net - DSL,Hosting & Co-lo | feedback | contact
over 10 years online! © 1999-2009 dslreports.com.republican-creole