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Member review of ViaTalk


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Reviews:
read 468 reviews (318 positive) (97 negative)
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Six Month Rating

Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:


$18 per month avg ($8 to $50)

3 year trend
Review by tferguson01 See Profile
UPDATED: 79 days ago
member for 124 days, 93 visits, last login: 1 days ago


Newnan,Coweta,GA
$8 per month
"Tons of extras free. Like free second cloned line. NOONE CAN BEAT THIS PRICE!"
"Haven't found any as of yet."
"With the current BOGO deal @ $189.00 w/ NO CONTRACT and money refundability, makes this company a company not to pass up."
Web-site:
Ease of Installation:
Call Quality:
Reliability:
Tech Support:
Value for money:
(ratings above consensus)

    This service is always on with no hiccups. I am a former VONAGE customer. When compared to the big names on the market this company sure competes. Seems like others don't agree. With a descent internet connection (I have 10mbps down / 1mbps up) this company will perform. I send faxes and run my home alarm off of this with no problems. Customer service is great and always there when you need them. They have a call back feature that can't be beat during high call volume days. Second free cloned line is a wonderful feature. Its like having a second phone line but with one number. You may be turned off when you see that to take advantage of the BOGO deal you have to fork out close to 200.00 up front but there is no contract and if you want to cancel anytime within the year you get your money back of the prorated months you didn't use. Give this company a try and you will not be disappointed.

    Minimum connection is 69kpbs up and down. The connection speeds that I am running with is well more than enough to withstand this but I have tried it on 3.0mbps down and 128kbps up and it works great also.

    If you are wondering how one comes up with $7.87 take $189.00 and divide by 24 because you are getting two years of service.

    The fees everyone complains about are different if you pay for the BOGO deal, because you pay for them all up front but the 911 and taxes which amount to $2.45 for me.

    UPDATE: Close to six months later and still a head strong company. Not a lick of problems. Sure Vonages new world plan is appealing but unless you call out side of america (Mexico, Europe, Asia) the plan serves no purpose and is still $24.99 plus taxes and fees. Viatalk still has them beat. Number porting can't be easier and I even ported my number from Vonage. No problem. I love ya Viatalk.

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