 Review by Cjaiceman 
UPDATED: 180 days ago
member for 5.1 years, 553 visits, last login: a few hours ago
 Aurora,Arapahoe,CO
 $189 per month (24 month contract)
 about 1 days
 "Fast constant speeds, no usage caps, exchange server, Office 2007, REAL tech support, static IP addresses available,"
 "runs over the same infrastructure as residential connections, contract, cost"
 "Great connection for the heavy/power user or a business that needs a real internet connection with speed"
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(ratings match consensus)
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In my last review I had stated that I had Comcast's 8800/768 connection. I was happy with it but needed faster upload speeds, and I was getting close to the usage cap every month. This brought me to Comcast Business. I contacted the business department to get prices and contract info.
I was presented with a few options, a 6/1 connection for $59/month with a 1,2 or 3 year contract. The 1 year I would have to pay for the install fee, but the 2 and 3 year contracts they would waive the install fee. They also have a 16/2 connection for $89/month with the same contract setup. I opted for the 16/2 with a 2 year contract. They also offered me 5 static IP addresses, but I declined stating that my Motorola SB5100 (which I own) was more than fine and very reliable. The rep made it so I keep my DHCP address, but I do get 5 of them on my SB5100.
**If you do wish to get the static IP address you are required to get their SMC cable modem/gateway device.**
Since I was keeping my current cable modem and firewall setup the rep was able to get around having a truck dispatched. The rep then e-mail me my contract, I signed and faxed it back. Within 6 hours I had the new config file sent to my cable modem and I was hooked up with the new speeds.
The rated speeds are 16/2, but the provisioned speeds are 17.2/2.2 after powerboost is done. Powerboost at that time was allowing me to climb up to 32/3 for the first 150MB on download and 40MB on the upload.
After about 3 months I moved from my old location to my new home and had my service transferred. I called up my rep and they put up everything to make sure the transfer went very smooth. The day I moved in the Comcast Business tech showed up and hooked up my lines. The service has been very smooth since then, and I have only had 1 outage, but it was from 1 AM to 3 AM.
Comcast has recently upgraded my area from DOCSIS 1.1 to 2.0 in preparation for DOCSIS 3.0, which has given me grater powerboost speeds. I now get about 35.5/3.8 on powerboost.
Edit: They turned DOCSIS 2.0 off again due to major issues everywhere.
Along with the great connection you also get to register a domain name which points back to your webspace for a website, you get an exchange server with an e-mail address for your domain of your choice, real tech support that understands the technology, and an account rep for general questions and problems.
Overall I am very happy with the connection and the service that has been provided and would recommend it to anyone that needs more of a connection that a standard residential connection.
Update: Comcast has turned DOCSIS 2.0 back on finally after what seems an eternity. I now get about 30-35 Mbps download and 10-11 Mbps upload durring powerboost. In early march I called in about getting faster speeds when DOCSIS 3.0 comes to Denver and found out I can get the 22/5 right now. I ordered it, and they upgraded my config file. Everything works great and I get 24/5.5 sustained speeds. Comcast attempted to give me their SMC 8014, but it underperformed and was not right for my setup, they also had not turned D2 back on yet so I was getting about 24/3. In early april they turned it on in my area and I was blazing along. I upgraded from my SB5100 to a new D3 SB6120 that I purchased online. After a quick call to tech support they put it on my account and I am now D3 ready. I am going to upgrade to the 50/10 when made available. I will update again after that happens.
»www.youtube.com/watch?v=_s9cVqSXQ_I
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Comcast Workplace
