Review by weaseled386 
UPDATED: 39 days ago
member for 1.6 years, 360 visits, last login: 1 days ago
 Port Orange,Volusia,FL
 $160 per month
 about 2 days
 "Blazing Fast, Static IP, Amazing Business Tech Support"
 "None So Far"
 "Amazing Connection If You're Willing To Pay The Price!"
| Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)
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This isn't the standard Brighthouse Networks residential service. I have the Ultimate Gamer Experience / Ultimate Value Package. Just as standard residential Turbo, the advertised speed is 15/2. The difference is you get a static IP (they provide the cable router), and you get to deal with busness tech support.
They were late for my install, but they make good for the wasted time by giving a $20 credit towards your bill. Speed is plenty! When testing to Atlanta, Tampa or Orlando I vary between 13 - 50M down and a steady 1.8M up. That is slightly lower than advertised, but it's consistent & higher than any of my many alternatives.
My only complaint is they won't give me the login/pw to my ZyXEL 964 cable router! If you have your own network downstream you need to call them and ask for DHCP & NAT to be disabled, and router put in BRIDGE mode -- all of which can be done remotely.
The price listed above includes: 15/2 internet service, HD digital cable with DVR and HBO. Installation of all services is free.
Update 10/20/2009:
Although I've ran into a couple bumps in the last few months, I'd still recommend this service to anyone in the market for a solid broadband connection. I had a chronic issue, and three weeks in a row dispatched on a Sunday to check things out. After that didn't fix it they rewired my entire house for free.
Avoid the Xyzel cable modem at all costs. After having new ones fail I requested a different brand. The tech had an Ambit on his truck, and it has been rock solid for over a year.
Updated price from $135 to $160 to include: 15/2 business class internet, Samsung HD-DVR, HBO, Showtime, Cinemax & The Movie Channel.
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Bright House
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