 Review by JayDub 
UPDATED: 62 days ago
member for 64 days, 4 visits, last login: 43 days ago
 Austin,Travis,TX
 $53 per month
 "Large corporation with reliable worldwide network. Heavily regulated."
 "Large corporation with institutional, stubborn resistance to admit faults with network when problems occur."
 "Good choice overall. Be firm and patient, if possible, when dealing with problems."
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First signed up 2002 when DSL was made available to my neighborhood. No problems with self-install other than the learning process. Initially had 1536/384 speeds. Due to chronic problems with sync rates over the years, had to lower speed to 768/384. The last of many techs who came calling, who first tried to blame my 7-year old house wiring (standard script?), located a load coil on the copper facilities. DSL was not meant to work through a load coil but it seems to be a very adaptive technology. With the load removed, the numbers on my 1701HG 2-Wire Gateway tell me I should get a max stable download of 3 meg on a 12000 ft loop.
AT&T is currently consolidating service centers and you may get exceedingly frustrated while dealing with tech support.
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AT&T Southwest
