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Member review of Verizon Online DSL


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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$36 per month avg ($15 to $95)

Speed test results 3 year trend

Review by kubus See Profile
UPDATED: 25 days ago
member for 8.9 years, 856 visits, last login: 1 days ago


Irwin,Westmoreland,PA
$35 per month (12 month contract)
about 14 days
Verizon
"Works as advertised"
"nothing"
"Good value and better then my previous ISP - Comcast"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings above consensus)

    Did a self install, connection was on before the ready date, which made me happy. Wish they would let me know before hand that it takes up to 3 weeks to actually get connected, but it worked in 2 weeks, so I guess is sort of mid point.

    Connection speed is as advertised 1492/374, slightly under, but close enough to call it exact.

    I got the Westel wireless hub from VZ, works fine, however I didn't try the wireless yet, no need for it at this point.

    I didn't use the Tech Support, so the rating is based on CSR that I placed the order with.

    The open relay blocking is bad, I'm watching the thread in VZ forum on it. I just had one of my friends forward me the return e-mail so I'll be contacting VZ about the blocking.

    UPDATE: 1/18/06

    I downgraded to the lower 768/128 plan as cost saving measure. At this time, VZ DSL is probably the best value out there. I really don't notice a difference in the speed until I download a large file. E-mail attachments (3-5mb) take few seconds longer, windows updates download just fine. I play BF1942 and I don't notice any major lags or differences either.

    I'm not sure if the e-mail blocking is still there. I switched over to yahoo and the only e-mails going to verizon mail are the official stuff.

    One stupid thing about VZ is their security package, that they tried to push on me. I had e-mails coming about it almost daily for about a month after the upgrade. Now I get snail mail cards to download it. No thanks, doing just fine on my own.

    Update 4/12/07

    The price went up to $17, however it is still a good value. No problems to report, except cat chewed on the cat5 and had to be replaced.. cable that is.

    I've since started using wi-fi and that is also working pretty good, although the Westel range is not that great, but I can still sit on the porch and get very good signal.

    Update 02/08

    I had to move up to 3/768 level as uploading pictures was painfully slow. When you have a newborn, that's pretty much all you will do, upload pictures or send them through e-mail. Upgrade was painless, and took about a week, all done at CO. I had some initial problems with speed, but it turned out that one of my cats chewed through the wire. Took me 15min to fix and speed was up. Last I checked the upload was around 2.5, download over 700, so pretty close and good enough for me.

    So now I have 3 years and counting of solid performance from VZ.

    Oh an the cat now has 2 strikes... but I'm not sure which one, so I guess both will end up as General Tso Chicken one day.

    Update 11/09

    Make that 5 years and counting without a problem. Even the Westel modem is still chugging along. I did use the wireless for a while but then my laptop crapped out. The Wi-Fi worked OK at best, not a very strong signal even in next room. Was enough to do light browsing, and to push updates to PS3.

    Followup comments:
    Neoistheone

    join:2007-01-13
    Tornado, WV

    Cat

    Kill the cat :P
    Forums » comments on review of Verizon Online DSL


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