Welcome to the RoadRunner Forum at Broadbandreports.com In order to give you the best help possible, please include your location in the "Catchy Title", if you are looking for help.
RR service varies greatly in different parts of the country, so posting where you're from will help keep the thread "on-topic" with relevant experience from your part of the country.
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If your question is about Time Warner Cable TV, please post in the Satellite and Cable TV Forum