eloki37
@sbcglobal.net
| [help] 2210 Firmware
I need a little assistance. Relative of mine picked up a 2210-02-1022 modem, and did a manual firmware update from the motorola website. Apparently that was the wrong firmware, and now the modem thinks it's a Netopia modem? Does anyone know if it is possible to download the original firmware that came with this box? Or does he need to get a new one? |
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Frohike
Premium
join:2000-07-23
Waxahachie, TX | You can either call Motorola at 877-466-8646 and see if they can assist you (they will charge you for the assistance) or return the modem and get a new one.
If you call Motorola - no guarantee they can help you. |
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pleekmo
Triptoe Through The Tulips
Premium
join:2001-09-14
Manchester, CT
clubs:
| reply to eloki37
From the site where the firmware (probably) came from:
"AT&T Subscribers
If you are an AT&T High Speed Internet subscriber, please be advised that you already have the latest firmware installed on your AT&T device. Attempting to use the firmware listed on this page to update your AT&T modem may cause irreversible damage to the device and may void warranty on your product.
AT&T High Speed Internet subscribers in Texas, Missouri, Oklahoma, Kansas, Arkansas, California, Nevada, Connecticut, Illinois, Michigan, Wisconsin, Indiana, and Ohio should call 800-ATT-2020 for general Technical Support issues.
AT&T High Speed Internet subscribers in Georgia, Florida, South Carolina, North Carolina, Tennessee, Kentucky, Alabama, Mississippi and Louisiana should call 888-321-2375 for general Technical Support issues."
--
HCN: Because you deserve a rest!
Omelas: How MUCH do the needs of the many outweigh the needs of the few... or the one? |
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easyed
join:2009-05-16
| I noticed Wal Mart sell these modems. Did you brick it? Does it still connect on line? The easiest solution if you had purchased it from there is exchange it, since they take back just about anything in returns, long as it had been purchased within past 90 days. |
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iotastorm
join:2006-01-24
Florissant, MO | reply to eloki37
Thats true, If the modem thinks its a netopia, ok great, If it can grab a signal and connect, let it thinks what ever it wants, as long as it works. |
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